Sign in to your IFC AGENT app and open the Profile section to view your account information.
1. What is your agent profile?
Your agent profile is the section of the IFC AGENT app that displays information associated with your registered agent account. It helps you identify your account and review your registration details.
2. Information displayed in your profile
Full name
This is the name you supplied when registering your agent account.
Email address
This is the email address associated with your account. It is also used in the app's email-based authentication processes.
Agent status
Your agent status indicates the current state of your participation in the programme. Depending on your account, it may display pending, active, suspended, rejected or deactivated.
Understand agent account statusesAgent code
Your agent code is an account identifier associated with your registration. Keep your account information secure.
Referral code
Your referral code is used to attribute businesses you introduce to IFC BIZGROWTH to your agent account.
It is intended for business referrals, not for recruiting other agents.
Country
This displays the country selected during your agent registration.
Payout currency
This displays the currency associated with your agent payout settings. The currency shown is relevant when reviewing your earnings and withdrawal information.
Registration checks
This section displays registration-related information recorded for your account. Do not interpret an account check or email confirmation as independent proof of your legal identity or age.
Joined date
This indicates the date associated with your registration in the programme.
3. Is your profile the same as identity verification?
No. The information displayed in your profile should not automatically be treated as proof of legal identity. Confirmation that you control an email address and the date of birth you declared during registration do not, by themselves, establish your legal identity or age.
4. Can you change your profile information?
The profile screen displays information associated with your account. Do not assume that every displayed field can be edited directly in the app.
If information is incorrect or you need help with an account detail, contact IFC AGENT support and clearly identify the information that needs attention.
5. Keep your account information safe
- Do not share your account password with anyone.
- Do not disclose email verification codes to other people.
- Be careful when sharing screenshots containing account details.
- Use the app's available security settings to protect access.
- Report suspicious account activity through the support channel.
Your referral code is used for business attribution, but your password and verification codes are private security information. Never share them with someone claiming they need them to activate your agent account.
6. Related help articles
Need help with your profile?
If your profile displays incorrect information or you cannot understand an account detail, contact the support team for assistance.
Contact Support