We're here to help

Let's help you move forward.

Have a question about IFC AGENT, your account, referrals, commissions or withdrawals? Find the right support information and contact our parent organisation.

IFC AGENT customer support illustration
Contact information

How can we assist you?

Choose the most appropriate support channel for your enquiry. When contacting us, explain that your enquiry concerns IFC AGENT.

✉

Email support

Send an email for general enquiries, account questions, technical issues and support requests.

contactus@ifcbridgelab.com
◎

Help Centre

Browse guides and answers to common questions about registration, account access, referrals and withdrawals.

Visit the Help Centre →
Important: The email address above is the contact channel for IFC BRIDGE LAB, the parent organisation. Include "IFC AGENT" in your email subject so your enquiry can be identified correctly.
Support topics

What do you need help with?

Give us enough information to understand the issue. Never send your password or one-time verification code.

Account registration

Questions about creating an account, registration details or account status.

Login and verification

Help with login problems, email verification and password recovery.

Business referrals

Questions about introducing businesses and understanding referral records.

Commissions

Questions about commission records, qualification and displayed amounts.

Withdrawals

Questions about withdrawal requests, review and payout status.

Account deletion

Information about permanently deleting your IFC AGENT account.

Need step-by-step guidance?

Visit the IFC AGENT Help Centre for practical information about using the app and resolving common issues.

Visit Help Centre