Why email verification matters
Email verification is part of the IFC AGENT account registration process. After submitting your signup information, the app directs you to the verification screen.
You must enter the code sent to your email address to complete this verification step.
How to verify your email
Open your email inbox
After submitting your signup form, open the inbox for the email address you registered with. Look for the verification message from IFC AGENT.
Find your verification code
Open the verification email and locate the six-digit numeric code.
Return to the IFC AGENT app
Go back to the email verification screen. Make sure you are using the same email address you entered during signup.
Enter the six-digit code
Carefully enter all six digits into the verification fields. Check that you have not missed or changed any digit.
Submit the code
Submit the code in the app. If the code is valid, the app should complete the email verification step and allow you to continue.
How to request another verification code
If you cannot find your verification email or need another code, use the resend option available on the verification screen.
- Return to the verification screen in the app.
- Select the resend-code option.
- Check your email inbox for the new message.
- Enter the code provided in the latest email.
Use the latest code
If you request another code, use the latest code delivered to your inbox. Do not assume an older code will remain valid.
Where should you check for the email?
If the verification email does not appear in your main inbox, check these folders:
- Spam or Junk
- Promotions
- Updates
- All Mail
Also confirm that the email address entered during signup was spelled correctly.
Common verification problems
I did not receive a verification email
Check your spam and junk folders, confirm your email address and try the resend option in the app. If the problem continues, contact support.
The verification code is rejected
Check that you entered all six digits correctly. If you requested another code, try the latest code instead of an earlier one.
The app displays a verification error
Check your internet connection and try again. If the error continues, record the exact error message and contact the support team.
I accidentally used the wrong email address
Do not attempt to verify an email address you cannot access. Contact support for assistance with the account registration issue.
Security tips
- Never share your verification code with another person.
- Do not publish your verification code online.
- Only enter your code inside the official IFC AGENT app.
- Keep access to your registered email account secure.
- Do not send your password or verification code to someone claiming to be support.
What happens after email verification?
After completing email verification, continue to the separate agent registration process. You will be asked to provide the information required by the registration screen.
Email verification alone does not mean that your agent account has been approved or activated.